The 2021 Banking Industry Customer Satisfaction Survey conducted by Kenya Bankers Association (KBA) was released on 17th February via a virtual forum with representatives from the various member banks. The annual publication is part of efforts by KBA to enhance customer experience in the banking industry and ensure access to financial services for all. ABC […]
On Monday 14th February, our Kisumu branch celebrated Valentine’s Day as they opened the doors to their new location at Reliance House, Oginga Odinga Road. The branch moved to a more convenient and spacious location as part of our efforts to serve our customers and ensure they enjoy their banking experience. The branch operating hours and contacts remain […]
The Kenya Bankers Association ran a campaign from 2nd August to 20th September 2021 to gauge levels of Customer Satisfaction across the industry. During this period, customers participated in the survey and voted for their favorite banks. As ABC Bank, we value your feedback. Our customers’ needs are our priority and feedback helps us create […]
ABC Bank participated in a webinar organized by Agricultural Industry Network (AIN) titled “Reflections on Agricultural Reforms and Emerging Technologies” on 19th August, 2021. AIN is an association that brings together key players along the entire agriculture value chain including producers, processors, traders, employees, co-operatives and consumers in the agricultural sector countrywide. The webinar targeted […]
ABC Bank participated in the Bohra Community Convention that took place from 28th – 31st July 2021 at Saifee Park, Karen, Nairobi. The event brought together delegates from various parts of the world including the UK, US and Asia. The Bank had a counter where the attendees exchanged currency and opened accounts. Being the only […]
During the month of July, ABC Bank participated in the History in Banking social media campaign conducted by Kenya Bank Association (KBA). The campaign was aimed at celebrating the historic moments that have occurred in the banking industry from the industry’s immense contribution to the growth of the national economy and the wellbeing of millions […]
ABC Bank was feted with four awards during the Think Business Awards 2021 event held on Friday, 28th May 2021. The Bank was awarded: 1. Best Bank in product marketing – 2nd runners up2. Best Bank in sustainable Corporate Social Responsibility – 2nd runners up3. Best Bank with lowest tariffs for individuals – 2nd runners […]
ABC Bank launched webinars as a customer education and brand building tool. This will help in disseminating relevant knowledge that will improve our customers’ financial management skills and build stronger relationships with them. Due to the current pandemic, we will be conducting webinars as an avenue to share financial knowledge. We will be doing a […]
On 15th March, ABC Bank staff led by the Audit Department did it again! Another path to success was paved when they came together to contribute funds to purchase a laptop for Mactarion Mwende. Mactarion is an orphan who has been staying at Kayole Girls Street Children Rehabilitation Home since 2010. ABC Bank supported her to […]
8th March marked International Women’s Day. The theme this year was #ChooseToChallenge. A challenged world is an alert world. Individually, we’re all responsible for our own thoughts and actions – all day, every day. Therefore we can choose to challenge gender stereotypes, inequality and bias among others. As part of celebrating International Women’s Day, the Bank […]
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