ABC Bank celebrates customers during Customer Service Week – 7th October

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From 3rd to 7th October, we celebrated Customer Service Week with our customers. This initiative was championed by Institute of Customer Experience (ICX Kenya) in collaboration with Kenya Bankers Association (KBA). The theme this year was “Sustaining customer inclusion” tagged under our ABC Bank theme “next level digital banking” as we celebrated the launch of our new Internet Banking, ABConnect

We celebrated our customers in style with loads of exciting activities for customers in the branches and also staff. This was a moment to celebrate our customers for their continued support and loyalty over the years through a global pandemic and beyond. We also celebrated the milestones we have achieved as a Bank by being recognized in various awards such as Think Business Awards and Sustainable Financing Awards and launching our new mobile/internet banking platform ABConnect.

It was an opportunity to celebrate what our customers mean to us and appreciate them for journeying with us and being part of the ABC Bank Family. Asanteni sana!

Cost of Credit

To compare different bank loan costs for commercial banks in Kenya Click Here to visit the Total Cost of Credit website.

Data Protection Privacy

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Key Facts Document

The Key Facts Document outlines all the features, benefits and charges of our various products to help you decide what product or service best suits you. Click here to read more.

CRS: What You Need to Know

The Common Reporting Standard (CRS) is a global initiative aimed at combating tax evasion and ensuring tax system integrity across participating countries. As part of this standard, we at ABC Bank, along with all other financial institutions, are required to gather and report specific information about your tax residency status. This includes details about your accounts and financial activities. To help you navigate these requirements and understand how they may impact you, we have provided a comprehensive overview of CRS and its implications. To review the Frequently Asked Questions (FAQs) on CRS, please click here.


FATCA Statement

FATCA requires foreign financial institutions (FFIs) to report to the IRS information about financial accounts held by U.S. taxpayers, or by foreign entities in which U.S. taxpayers hold a substantial ownership interest. ABC Bank is FATCA compliant in all its operations. To find out more about FATCA and how it affects you, please contact any of our branches or offices. We may contact you to request further information or documentation in order to verify your tax status under FATCA. For more information on FATCA, click here.
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