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ABC Bank celebrates Customer Service Week – 5th October 2018

CS Week Cake

ABC Bank joined the world in marking this year’s Customer Service Week by celebrating its relationship with customers in all its branches. The Bank engaged customers and staff in a variety of exciting activities as part of it’s efforts in embracing this year’s Customer Service Week theme of “Sustaining Customer Experience Excellence”.

The annual week-long event was marked from 1st to 5th October. This is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis. Locally, the event is coordinated by the Institute of Customer Service of Kenya.

The week was filled with with pomp and glamour for both external and internal customers where customers enjoyed goodies and fun-filled games in our branches. The Bank took the opportunity to celebrate its customers and appreciate them for journeying with us and for their support over the years.

Cost of Credit


To compare different bank loan costs for commercial banks in Kenya Click Here to visit the Total Cost of Credit website.


Data Protection Privacy


In line with the Data Protection Act, click here to read our data protection privacy notice.

Key Facts Document


The Key Facts Document outlines all the features, benefits and charges of our various products to help you decide what product or service best suits you. Click here to read more.

FATCA Statement


FATCA requires foreign financial institutions (FFIs) to report to the IRS information about financial accounts held by U.S. taxpayers, or by foreign entities in which U.S. taxpayers hold a substantial ownership interest. ABC Bank is FATCA compliant in all its operations. To find out more about FATCA and how it affects you, please contact any of our branches or offices. We may contact you to request further information or documentation in order to verify your tax status under FATCA. For more information on FATCA, click here.
Review our FAQs here.

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