Customer Service Week – 8th October

From 4th to 8th October, we celebrated Customer Service Week. This initiative was championed by Institute of Customer Experience (ICX Kenya) in collaboration with Kenya Bankers Association (KBA). The theme this year was “Driving customer inclusion” tagged under “The power of service.” There were loads of activities for customers in the branches and also staff. […]

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Inua Biashara Day & Virtual SME Bank Tradeshow – 25th June

ABC Bank participated in the virtual Inua Biashara Day organized by Kenya Bankers Association held on Friday, 25th June 2021. The event was aimed at recognizing and celebrating the SME sector for their immeasurable impact and resilience despite being gravely affected by the economic fall-out from the coronavirus pandemic which has been worsened by the […]

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ABC Bank celebrates customers during Customer Service Week – 7th October, 2019

CS Week 2019

ABC Bank joined the world in marking this year’s Customer Service Week by celebrating its relationship with customers in all its branches. The Bank engaged customers and staff in a variety of exciting activities as part of its efforts in embracing this year’s Customer Service Week theme of “Beyond the Smile”. Bank staff surprised customers […]

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ABC Bank’s new clearing system provides instant account alerts

ABC Bank House

13th July 2017: ABC Bank has launched fully automated clearing system that will speed up cheque processing significantly for customers, hence hastening payments and improving business efficiency. Sybrin is a flexible and more robust solution for high-speed documentation imaging and transaction processing and will enable the bank to provide its customers with instant account transaction […]

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Cost of Credit


To compare different bank loan costs for commercial banks in Kenya Click Here to visit the Total Cost of Credit website.

Data Protection Privacy


In line with the Data Protection Act, click here to read our data protection privacy notice.

Key Facts Document


The Key Facts Document outlines all the features, benefits and charges of our various products to help you decide what product or service best suits you. Click here to read more.

CRS: What You Need to Know


The Common Reporting Standard (CRS) is a global initiative aimed at combating tax evasion and ensuring tax system integrity across participating countries. As part of this standard, we at ABC Bank, along with all other financial institutions, are required to gather and report specific information about your tax residency status. This includes details about your accounts and financial activities. To help you navigate these requirements and understand how they may impact you, we have provided a comprehensive overview of CRS and its implications. To review the Frequently Asked Questions (FAQs) on CRS, please click here.


FATCA Statement


FATCA requires foreign financial institutions (FFIs) to report to the IRS information about financial accounts held by U.S. taxpayers, or by foreign entities in which U.S. taxpayers hold a substantial ownership interest. ABC Bank is FATCA compliant in all its operations. To find out more about FATCA and how it affects you, please contact any of our branches or offices. We may contact you to request further information or documentation in order to verify your tax status under FATCA. For more information on FATCA, click here.
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