Category Archives: Uncategorized

Inetrbank Games

ABC Bank participates in 2016 inter-bank games- 8th October, 2016

ABC Bank took part in the recently concluded 32nd edition of inter-bank games which brought together Kenyan bankers at the Kenya School of Monetary Studies in Ruaraka, Nairobi.

Organized by the Kenya Institute of Bankers (KIB) the week-long competitions kicked off on 1st October, 2016 and were officially opened by Central Bank Governor, Dr. Patrick Njoroge, who is also the Institute’s Patron.

The ABC Bank team took part in athletics- men’s 100 meters and 1,500 meters- and put up a gallant show.

Twenty nine financial institutions took part in this year’s games compared to 24 in 2015. Participants are competing in 21 disciplines including football, basketball, volleyball, tennis, golf, swimming, athletics, squash, tug-of-war among others.

The annual competition provides the banking fraternity an opportunity to not only showcase their sporting talent and prowess, but also interact with each other in an informal setting.

Customer Service week

ABC Bank celebrates customers in Customer Service Week – 7th October, 2016

ABC Bank marked this year’s Customer Service Week by celebrating its relationship with customers in all its branches countrywide. Bank staff surprised customers by sharing  sumptuous cakes that left them smacking their lips with pleasure and satisfaction.

Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.

The bank customer service team used the opportunity to remind customers of ABC Bank’s commitment to their satisfaction and success, in line with ‘our vision of empowering customers to achieve the extraordinary’.

One of our customers, Reuben Kigame, was all praises of our service, writing his Facebook page: I must…single out the ABC bank for exceptional customer service…no matter the branch you deal with. … ABC Bank, Kudos for your consistency in good customer service and excellent communication channels… Let’s give credit where it is due.

Marianist OLN tank presentation

ABC Bank quenches thirsty Marianist OLN Primary School pupils- 5th October, 2016

ABC Bank has donated an 8,000 liter water tank to Marianist OLN Primary School in the Mukuru Kwa Njenga slums in Nairobi.

The school, under the Marianist Congregation of the Catholic Church  has over 2,500 pupils with a section for children with special needs.

The area experiences constant water shortage due to the high population, making safe drinking water a rare commodity. Besides drinking water, the school also feeds the large population of pupils at lunch time, and therefore uses large quantities of water per day. When the main pipe dries up, the school administration is forced to buy water from vendor, incurring huge additional costs.

Additionally, the water from vendors is not safe for consumption unless purified but the school lacks the capacity to purify water for the large population.

However, with the tank donation from ABC Bank, the school can supplement its water reserves to sustain them through dry days.

Speaking during the presentation of the tank at the school, Group CEO Sridhar Natarajan noted that ABC Bank seeks to balance its business strategy with social support programmes that will lift the living standards of Kenyan communities, especially the less privileged.

Oklahoma-Texas Diaspora tour

ABC Bank is coming to Texas and Oklahoma- 20th September, 2016

ABC Bank is planning a week long marketing blitz to the US in an effort to strengthen ties with its Diaspora customer base as well as create new relationships. The 10-day trip will see the bank’s Diaspora banking team traverse through Texas and Oklahoma States and hold meetings with different groups of Kenyans living and working there.

The highlight of the tour will be the East African Chamber of Commerce Trade Conference to be held in Dallas, Texas from September 29 to October 1 at the Sheraton Galleria. The fair is aimed at promoting trade and investment between USA and East Africa as well as encourage entrepreneurship as a job and wealth creation avenue.

The trip is part of ABC Bank’s strategy on Diaspora engagement and partnership-building to harness the emerging opportunities both in the US and in Kenya that the Diaspora Community can take advantage of. The fair will provide an opportunity to the team to meet with over 3,000 Kenyans drawn from across USA and Canada.

Led by the Head of Diaspora Banking Joseph Waithaka- who has lived and worked in Oklahoma for the past 16 years- the team will also attend a church service in Texas on October 2, where they will meet about 400 Kenyans. They will also hold a Town Hall meeting with the Kenyan community in Texas the following day, where they will interact with about 200 Kenyans.

ABC Bank recognizes the crucial role Kenyans in Diaspora play in building the economy of the motherland Kenya, and is keen on partnering with them to conveniently midwife that process.  For instance, Kenyans working abroad increased the money they sent back to the country by 6.3 per cent in June to hit a record Sh15.6 billion, according to the latest data from the Central Bank of Kenya (CBK). The data further shows that remittance inflows from North America increased by Sh831 million or 11.9 per cent and accounted for 49.3 per cent (Sh7.79 billion) of total inflows in June while inflows from the rest of the world increased by 13 per cent.

Higher Diaspora remittances help narrow the country’s balance of payments deficit thereby supporting the local currency. Diaspora remittances are the single largest contributor to foreign exchange ahead of major exports such as tea. This all-important cash flow from abroad is crucial in cushioning the shilling from dollar pressures.

Besides Texas, the team will also tour Edmond and Oklahoma City in Oklahoma State where they will have a series of meetings which will culminate in a nyama choma (roast meat) hangout with the Kenyan community there.

ABC Bank prides itself in providing distinguished financial service to Kenyans in the Diaspora, focusing not on remittances only, but on investments as well. Some of the investment products the bank offers to Diaspora clients (groups and individuals) include construction and project financing, mortgages/home loans, land purchase financing and asset financing among many others. The bank also offers professional investment advice to customers to enable them make informed investment decisions and enlighten them on the best investment opportunities available in Kenya.

Additionally, ABC Bank has a wide range of international money transfer services that customers can use to conveniently and securely send funds to their loved ones back in Kenya. Our award-winning Internet Banking service and user-friendly iOS and Android App which offer customers a borderless, seamless and convenient banking experience; secure local and international account-to-account transfers, mobile transfers and much more. It literally makes you your own bank teller, using PC, mobile or tablet.

The Tour Itinerary

Date Destination Activity
29 September- 1 October Dallas, Texas East Africa Chamber of Commerce Annual Trade Conference  @ Sheraton Galleria
2 October Dallas, Texas Meetings with local Kenyan churches
3 October Dallas, Texas Town Hall meeting with US-Kenyan Diaspora Organization
5 October Edmond, Oklahoma Meetings with various investment clubs (Chamas) and individuals
6 October Oklahoma City Town Hall meeting on investing in Kenya’s financial market
7 October Oklahoma City Meeting with various investment clubs (chamas) and individuals
8 October Oklahoma City Home visitsGoat eating with Oklahoma Kenyan Community
9 October Oklahoma City Sunday Service at Authority Church

For more details, contact joseph.waithaka@abcthebank.com or diaspora@abcthebank.com

Entrepreneurs forum

ABC Bank sponsors entrepreneurs forum- 2nd September, 2016

ABC Bank partnered with Kenyan Entrepreneur to host a capacity-building forum for budding entrepreneurs and startups.

Held at the Thika Road Mall (TRM) along the Thika Superhihgway, the forum brought together over 100 entrepreneurs from various sectors including ICT, retail, sports, consultancy and construction.

Speaking during the forum, ABC Bank’s Head of SME Banking Lee Gachomba urged entrepreneurs to define and understand their value proposition to customers and identify gaps or problems in the market that they can provide solutions for, profitably.

He further challenged them to demonstrate integrity in their business dealings and to have a succession plan to shield their businesses against life’s uncertainties.

George Wachiuri, the CEO of Optiven Ltd- a real estate firm based in Nairobi- and a philanthropist, asked budding entrepreneurs to believe in prayer, embrace servant-leadership in their businesses to endear themselves to customers and attract repeat business.

ABC Bank’s partnership was a demonstration of its commitment to continue supporting SMEs to grow their businesses.

Retrak Retailers Academy 2016

ABC Bank, Retrak partner in inaugural Retail Academy- 22nd July, 2016

ABC Bank partnered with Retail Trade Association of Kenya (Retrak) in organizing the first Retail Academy in Nairobi on Thursday 21 July. The forum was aimed at building the capacity of local retailers to improve the business practice in Kenya.

The inaugural event, which is set to be an annual event, drew experts from the UK, India, and the Arab Emirates who shared business experiences and knowledge from international markets.

Speaking to the academy, ABC Bank’s Head of SME Banking Lee Gachomba noted that the financial services sector and the retail sector in Kenya share a lot of synergies and opportunities for growth.

“We are ready to partner with you in either your supply chain or cash flow needs to power your business to realize the immense possibilities that the current business environment in Kenya provides”, pledged Mr. Gachomba.

ABC Bank has over the years supported Retrak’s events as part of its agenda to empower the SME sector growth through tailor-made financial products and services such as invoice discounting, term loans, over drafts and asset financing.

The academy was taking place the same time the week-long 14th United Nations Conference on Trade and Development (UNACTAD) is underway in Nairobi.

“This Retail Academy provides an opportunity for retail sector players to look for ways to innovate and improve business practices, create more employment opportunities and generate more revenue for the economy”, noted Retrak CEO Wambui Mbarire.

Retrak is the voice and umbrella body that champions the interests of the retail industry in Kenya.

LTS partnership launch

ABC Bank partners with Lamu Teachers Sacco to offer current account and cheque clearing solution- 16th July, 2016

Members of Lamu Teachers Sacco can now access trade finance facilities and make payments using cheques following a partnership between ABC Bank and the Sacco. The deal will see ABC Bank provide cheque clearing services and other commercial bank products to the Sacco.

Due to regulatory policy, Saccos do not offer certain products such as current accounts, trade finance, cheque books, Real Time Gross Settlement (RTGS) and Electronic Funds Transfers (EFTs). This forces Sacco members, especially those operating businesses, to turn to commercial banks for these services. Consequently, Saccos register reduced share of wallet following stiff competition from commercial banks and deposit-taking microfinance institutions.

This partnership will enable Lamu Teachers Sacco – which has five branches across Lamu County – to overcome that regulatory obstacle to begin offering such commercial bank products to its members through ABC Bank. This will provide the Sacco members access to the national payments system, increase ease of transactions and improve efficiency of doing business.

“In particular, the current account and cheque clearing solution that we are launching today will open more possibilities to Lamu Teachers Sacco members. With the current account, members can now manage and plan their finances better by separating personal and business accounts. This will help them enjoy greater ease in banking transactions”, said ABC Bank’s Relationship Manager for Saccos, Mr. Wilson Asena during the launch.

The current account product will enable Sacco members prove their credit worthiness to access credit facilities, while the cheque clearing solution will allow them make payments using cheques which will be cleared by ABC Bank, thus connecting them to the national payments system. In addition, the cheque clearing solution will allow Sacco members accept cheque payments in to their accounts.

Both the current account and the cheque clearing solution are a game changer for the Sacco because the law does not allow Saccos to operate current accounts or issue cheque books. However, ABC Bank will now act as a bridge for the Sacco members to enjoy the benefits of a bank through their Sacco.

Mr. Asena added: “This solution is part of ABC Bank’s plans to empower the cooperative sector in Kenya to become more competitive and unlock the entrepreneurial potential of more Kenyans through enhanced access to financial services”.

“We are now able to satisfy the demands of our members who have historically maintained multiple accounts to enable them access all the services they need under one roof. We will also aggressively pursue new markets and opportunities which have been created for youth and women in our county’’ said Lamu Teachers Sacco CEO Mr. Michael Kirui, adding that the partnership will enable the Sacco to catalyse enterprise growth by providing tailored products that satisfy customer expectations.

ABC Bank has entered into similar partnerships with other Saccos such as Fortune, Bingwa, Capital, Imarika and Unaitas, as well as Postbank, to enable them offer a wider range of services beyond what they are mandated to offer on their own.

EAX Eldoret

ABC Bank and East Africa Exchange in Sh200 million deal in grain trade financing for farmers- 4th May, 2016

ABC Bank and the East Africa Exchange will soon launch a Sh200 million credit line in a collaborative initiative to offer small scale grain farmers affordable grain trade finance.

During a stakeholders’ forum held in Eldoret and graced by EAX Board chair, Former Amb. Dr. Jendayi Frazer in Eldoret, Uasin Gishu County Governor, Hon. Jackson Mandago said the initiative will have a positive impact, especially the warehouse services which contribute to solving the challenges of grain storage and marketing, further expressing the North Rift region’s support through NOREB (North Rift Economic Bloc) and the uasin Gishu county Ministries of trade and agriculture.

The three-way deal heralds the commodity exchange’s plans to expand its operations into Kenya as part of its vision to increase regional market efficiency and give East Africa’s smallholder farmers better access to post-harvest management services and link them to reliable agricultural and financial markets and facilitate competitive pricing for their crops and access to finance.

When launched, the revolving credit facility will empower farmers to hold their produce and negotiate for better prices. Traditionally, farmers usually rush to sell off their produce immediately after harvest, either to avoid storage losses or because they need money for household expenditure or for farm inputs. This creates disequilibrium of market forces of demand and supply, hence low buying prices.

The partnership has also laid down modalities whereby reliable data on grain aggregation will facilitate efficient grain trading as traders, millers, farmers and other stakeholders will be able to know the type and quantity of products available in a particular location. These modalities are majorly supported by EAFF’s virtual granary platform (e-granary). EAAF represents approximately 20 million farmers across East Africa.

ABC Bank’s Head of SME Banking Lee Gachomba asserts that the time is ripe to introduce electronic warehouse receipting in Kenya as it ensures farmers get returns commensurate to their aggregate farm inputs and that they are insulated against losses incurred due to lack of proper storage facilities at the farm level.

A commodity exchange is a highly efficient stage for buyers and sellers to meet, primarily to address price risks better, and also to improve the marketing of their physical products. It makes economies more inclusive, bolstering links between agriculture and finance, and making the commodity sector more efficient and competitive. In addition, it facilitates a quick and easy dissemination of market price and other data, and creates a free and open auction system as well as providing a buffer against volatile prices.

The forum attracted various stakeholders including grain millers, traders, farmers and Government officials.

Banking awards 2016

ABC Bank lifts innovation title- 29th April, 2016

ABC Bank has been awarded the Special Award for Product Innovation in the 2016 Think Business Awards. The bank was recognized for its game-changing Revenue Collection and Management Solution it developed for Kirinyaga County. The bank becomes the first entrant to claim the win in the category which was introduced this year.

Following the establishment of devolved governments in Kenya, county governments were expected to collect their own revenue to plug in the gap between allocation of revenue from the central government and their own budget.

This made it necessary for county governments to streamline their revenue collection systems and channels to make them more efficient and effective, to forestall challenges associated with the predecessor, Local Authorities. To achieve this, they have to replace the traditional systems with new technology-based systems.

The bank successfully tendered for the Kirinyaga County government revenue collection and management system bid in 2014, and teamed up with technology company Techno Brain to develop and implement the award-winning solution. The solution also saw the county government awarded the 1st Runners Up, Best County Initiative Award during the Connected Summit.

Capital Sacco launch

ABC Bank partners with Capital Sacco to offer cheque solution- 1st April, 2016

Members of Capital Sacco can now make payments using cheques following a partnership between  ABC Bank and the Sacco. The deal will see ABC Bank provide cheque clearing services to Capital Sacco, which has 15 branches.

Through the partnership, the Sacco will issue personal cheque books to its close to 150,000 customers. ABC Bank will be the clearing house through which the cheques will be processed. This will increase ease of payments and improve efficiency of doing business for the Sacco members.

Saccos do not offer certain products such as cheque books, Real Time Gross Settlement (RTGS) and Electronic Funds Transfers (EFTs). This forces Sacco members, especially those operating businesses, to turn to commercial banks for these services. Consequently, Saccos register significant customer attrition and stiff competition from commercial banks and deposit-taking microfinance institutions.

By introducing cheque books, Capital Sacco will provide its customers with an additional secure payment solution which also gives them more control of their funds. The Sacco has 14 branches in Mount Kenya region and one in Nairobi, and offers a wide range of financial services such as individual and group savings, agricultural loans, mobile banking among others,  to the mainly agricultural Meru and adjacent counties.

“This solution is part of ABC Bank’s plans to provide more relevant financial services to the small and medium enterprises, who are key drivers of the economy,” said ABC Bank Group Business Development General Manager, Peter Kinyanjui, during the launch ceremony.

ABC Bank has entered into similar partnerships with other Saccos such as Fortune, Bingwa, Imarika and Unaitas, as well as Postbank, to enable them offer a wider range of services beyond what they are mandated to offer on their own.

Speaking during the launch, Senator Kiraitu Murungi, who was the chief guest, said: “This partnership will facilitate the unlocking of the entrepreneurial potential of Meru residents by enhancing ease of payments”.

Mr. Kinyanjui added: ‘‘ABC Bank is keen on empowering Saccos and other microfinance institutions in their quest to offer a wider range of services to their customers in order to become more competitive in meeting the needs of their market.”

The partnership is part of ABC Bank‘s efforts to boost the cooperative sector’s competitive advantage to best achieve their business goals, and to offer a seamless, convenient and comprehensive financial services experience to their members.

“We are now able to satisfy the demands of our members who have historically maintained multiple accounts to enable them access all the services they need under one roof. We will also aggressively pursue new markets and opportunities which have been created for youth and women in our county’’ said Capital Sacco CEO Mr. Eliezer Kaburu, adding that the partnership will enable the Sacco to catalyse enterprise growth by providing tailored products that satisfy customer expectations.