ABC Bank celebrates customers in Customer Service Week – 7th October, 2016

Customer Service week

ABC Bank marked this year’s Customer Service Week by celebrating its relationship with customers in all its branches countrywide. Bank staff surprised customers by sharing sumptuous cakes that left them smacking their lips with pleasure and satisfaction.

Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.

The bank customer service team used the opportunity to remind customers of ABC Bank’s commitment to their satisfaction and success, in line with ‘our vision of empowering customers to achieve the extraordinary’.

One of our customers, Reuben Kigame, was all praises of our service, writing his Facebook page: I must…single out the ABC bank for exceptional customer service…no matter the branch you deal with. … ABC Bank, Kudos for your consistency in good customer service and excellent communication channels… Let’s give credit where it is due.

Cost of Credit


To compare different bank loan costs for commercial banks in Kenya Click Here to visit the Total Cost of Credit website.

Data Protection Privacy


In line with the Data Protection Act, click here to read our data protection privacy notice.

Key Facts Document


The Key Facts Document outlines all the features, benefits and charges of our various products to help you decide what product or service best suits you. Click here to read more.

FATCA Statement


FATCA requires foreign financial institutions (FFIs) to report to the IRS information about financial accounts held by U.S. taxpayers, or by foreign entities in which U.S. taxpayers hold a substantial ownership interest. ABC Bank is FATCA compliant in all its operations. To find out more about FATCA and how it affects you, please contact any of our branches or offices. We may contact you to request further information or documentation in order to verify your tax status under FATCA. For more information on FATCA, click here.
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